iGaming Play Responsibly/Self-Exclusion

What is the self-exclusion program?
TThe Self-Exclusion Program was established to allow people with a gambling problem to voluntarily exclude themselves from all gaming activities at licensed Delaware video lottery agents (The Casino at Delaware Park, Dover Downs Hotel & Casino, and Harrington Raceway & Casino) and their iGaming websites. Self-Exclusion also includes the Lottery’s iGaming/Sports Mobile app.

How do I get placed on the self-exclusion list?
You may obtain information and an application form by using one of the following methods:

• By calling the Delaware Lottery office at (302) 739-5291
• In person at the Delaware Lottery Office located at:
  Delaware Lottery
  1575 McKee Road, Suite 102
  Dover, DE 19904-1903
• Or by clicking here: Self-Exclusion Application Form:
  • PDF

You must submit the form in person to the Delaware Lottery office Monday – Friday between the hours of 8:00am and 4:00pm, excluding state holidays. We strongly recommend making an appointment. We will accommodate walk-ins when possible, but we cannot guarantee someone will be available to assist you immediately without an appointment.

You will be required to provide valid government–issued photo identification. You will also have a photograph taken during this process. The photo and other identifying information will be distributed to the video lottery facilities.

Can I just mail back the completed form?
No. You must submit the application form in person at the Lottery office. The requirement to file in person is for your protection. Only you can place yourself on the Self- Exclusion list.

What will happen if I go to a video lottery facility and try to play?
Any person whose name has been placed on the self-exclusion list, who thereafter knowingly enters a gaming area, is guilty of a Class A misdemeanor. If you do play, you shall not collect any winnings or recover any losses. Any winnings collected by a player while on the self-exclusion list are subject to forfeiture. You will not be able to receive complimentary goods or services or credit or check cashing privileges, nor can you receive/activate free play offers.

How long will I be on the self-exclusion list?
When you request self-exclusion, you will choose whether you want to be excluded for a minimum of one year, five years or for your lifetime. If you sign up for lifetime, you cannot be removed from the list. If you choose the one-year or five-year option, you must remain on the list for at least that length of time. Once your requested time period has ended you may appear in person at the Lottery office and request to be reinstated, should you decide you would like to be removed from the program/list.